College & University Support
STEPHENSON COLLEGE SUPPORT
The college’s student support team are available to help with any circumstance that may be impacting you and or your studies. If you would like to speak to a Stephenson College Student Support Team member, please come along to one of their College drop-in sessions. Drop-in hours are Monday to Friday from 11 am - 1 pm. Simply give your name at reception, and a team member will call you in. If these times do not work for you, please email the below email address to arrange a more suitable meeting time.
DISABILITY SUPPORT
If you have any queries regarding disability, specific learning differences (SpLDs), mental health conditions, medical conditions or any other issues, and you are a prospective student, a current student or a member of university staff. We actively encourage you to contact our specialist team. Our friendly advisers are willing to discuss, in confidence, any concerns you may have. In particular, they can give guidance regarding disclosure of a disability.
Availability: Weekdays 8:30am-5pm
Telephone: 0191 334 8115
UNIVERSITY COUNSELLING SERVICE
Composed of trained practitioners, the Counselling Service provides you with help for coping with difficulties that may influence your engagement with studies and student life. The Counselling Service is based in the Palatine Centre.
Availability: Referrals or appointments must be booked
Telephone: 0191 334 2200
Email: counsel.service@dur.ac.uk
DURHAM STUDENT UNION ADVICE & INFORMATION BUREAU
Whether you’re having problems with money, your landlord, your course or companies you’ve bought things from, we can help. Affiliated with Advice UK and completely independent of your College and the University, you can rely on our professional staff to provide you with the best quality advice. To book an appointment use the details below.
Availability: Weekdays 9am-4pm
Tel: 0191 334 1775
Email: Dsu.reception@durham.ac.uk
NIGHTLINE DURHAM
We are a confidential, non-advisory, non-judgemental, non-directive listening service, run by students, for students.
Availability: Term Time, 9pm-7am
Tel: Please find on the back of your student card
Instant messaging service: https://durhamnightline.com/
GP
University Health Centre
Old Elvet,
Green Lane,
Durham
DH1 3JX
Tel: 0191 386 5081
For out of hours - call 111 for medical help